Free shipping within Italy with orders over €200 - Secure payments online and on delivery

+39 045 860 0998

Repairs and returns

To repair products under warranty you will need to send an email to magazzino@protekna.it, after we will send an application form Return Material Authorization (RMA), you will must to fill in all the fields of the form and write detailed information about the defect rediscounted .

For repairs out of warranty , the product will be analysed and only after this we will send a cost estimate, which must be accepted with timbro and signature.

If you do not accept the estimates for products out of warranty you will be charged a cost of € 65.00 .

You can send the material after receiving our number of authorization ( RMA Number ) that will be communicated to you via an our operator within 24 hours of Your request.

This code must be written outside of the package and must be clearly visible .

Do you need help?
+39 045 860 0998

Free shipping in Italy
for orders over € 200

Secure payments
online and on delivery

Your reviews
are our strength

Information on the cookies present on this site

This site uses anonymous technical and statistical cookies, necessary for its operation. It also uses cookie analitici and marketing cookies, which are disabled by default and are activated only with your acceptance.

Read more x